Feedback from our customers

We invite you to browse through this page some feedback and testimonials collected from our customers over time. We are very proud of the satisfaction they have shown us over the long term because it is proof that our precise and artisanal work still has a place in the market for frames, doors and windows. In an increasingly industrialized world, Boulemberg attaches great importance to customer relations and the personalized service that each owner is entitled to expect from a traditional manufacturer who still retains family and human values.

Image depicting a couple looking through a Boulemberg frame

Dear Mr. Boulemberg,

Now that the window frames have been installed, I would like to thank you for the service provided on this occasion. The work went well with a good team—efficient, polite, punctual, and cooperative. Through this email, I want to inform you of our satisfaction.

I was also very well assisted by Mr. Toussaint, who, over the course of many months, negotiated with my wife and me for the contract. At every moment, he showed patience and a great deal of professionalism. I understand there will be an after-sales service. When will this visit take place?

It was also a pleasure for me to meet you personally.

With my best regards,

Joris Couvreur - Uccle

Gentlemen,

I would like to sincerely thank you for the speed with which your staff responded to a problem with a patio door at my home in Lillois.

Such a quick service (less than an hour) is truly noteworthy.

I was already very satisfied with the quality of the joinery installed more than a year ago, but now I am aware of the efficiency of your after-sales service.

With my warmest thanks.

M. Baert - Lillois

A big thank you for the impeccable work done by the two placement specialists!

These young professionals are very careful and perfectionist. It's not enough to buy good window frames; you also need to know how to place them perfectly. The task was not easy, but they showed ingenuity. Discreet and hardworking, we can only congratulate them.

We will not hesitate to recommend Boulemberg frames!

Paul and Marie-Ange Plas - Noë - Linkebeek

Mr. Toussaint,

Thank you to the entire team for the work (which was not the easiest) carried out.

We particularly appreciated the design of the front door, which reproduced (even better) the style of the old door.

Claudia and Dominique Van Damme - Ways

Dear Sir,

I would like to express my complete satisfaction with the Boulemberg window frames that I had installed in my entire house in 1989.

These wooden frames are now over 30 years old, and they are still in impeccable condition with very minimal maintenance. We have only applied two new coats of varnish since their installation. It is so pleasant not to have to worry about this aspect. They simply stand the test of time.

Finally, there is a detail that few people know about these frames: all the sashes of the facade frames are entirely detachable from the fixed part, which greatly facilitates the work of movers or delivery people when delivering large pieces of furniture that wouldn’t fit through open windows.

Thank you again for this meticulous and… durable work!

Monique Moreau - Woluwé-Saint-Pierre

We were on-site this morning and were able to admire the efficiency of the team. When we left, the window frame in the bedroom was already finished. It was perfect and exactly what we wanted.

Thank you to you and the entire team for this great work.

Jacques and Sabine Kieffer - Brussels

Mr. Boulemberg,

This little message is to sincerely thank you for sending someone to resolve our patio door issue. The problem turned out to be much simpler than we expected, and a firm but gentle manipulation of the handle by your representative made the system functional again.

I would like to take this opportunity to say that, since their installation, we have been very satisfied with the window frames you installed for us. We are now also delighted with your after-sales service.

We will certainly recommend you to any friends who are looking for a reliable window frame manufacturer.

Kind regards,

Catherine and Armand Bachy Sprecher - Brussels